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Doorsteps App
Terms & Conditions

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Doorsteps is owned and operated by OpenAgent Pty Ltd ACN 161 595 679 (“we”, “us”, “our” or OpenAgent). These Terms apply each time you access or use Doorsteps, whether by mobile application or via our Website (Terms). You accept these Terms when you register for Doorsteps. If you do not agree to these Terms, you should immediately stop using Doorsteps and remove Doorsteps from your Device.

As a condition of entering this agreement, your use of Doorsteps is also governed by the terms which apply to the provision of web-based property data and information services to any person or entity by Australian Property Monitors Pty Ltd ABN 42 061 438 006 and its related bodies corporate (together “APM”), available at https://www.apm.com.au/terms-conditions/ (“APM Terms”). By accessing or using Doorsteps, you agree to also be bound by the APM Terms which together with the Terms below comprise your agreement with APM in respect of Doorsteps.

Doorsteps is for personal, non-commercial use only.

1. Important Information

(a) Security

The security of your Password is very important. It can be used to access information about you and your Account, including your Financial Profile. You must make every effort to ensure that your Password, and any record of it, is not misused, lost or stolen. You must tell us as soon as possible if any Passwords are lost or stolen.

(b) Listings, Market Insights, Financial Insights, Suburb Details and Upfront Costs

Listings, Market Insights, Financial Insights, Suburb Details and Upfront Costs are provided as a guide only and are based on data provided by our Data Providers and other publicly available information. You acknowledge that information provided by us through Doorsteps do not take into account all factors that may affect Listings, Market Financial Insights, Suburb Details and Upfront Costs. You accept that You agree that any Content provided to you is on an “as is” and “as available” basis and on the condition that you undertake all responsibility for assessing and considering the accuracy of Content and rely on it at your own risk.

(c) Faults and Service Difficulties

Please tell us about any service fault or difficulty with Doorsteps by emailing us at support@doorsteps.com.au or calling 13 24 34.

2. Registration

(a) Other than for limited Searches, you must be registered to use Doorsteps. You can register by providing your first name and Email address, and you do not need to be a Doorsteps customer in order to register to use Doorsteps.

(b) When you register for Doorsteps, you will select a Password and we will then send an Email to your nominated Email address to verify your Account and to allow you to finish creating your Account.

(c) You must not provide another person’s first name or Email address to register for an Account.

(d) You accept that you are solely responsible for maintaining the confidentiality of your login details to any of Doorsteps tools and applications, including your Email and Password. As such, you agree that we will not be liable for any loss or damage of any kind arising in connection with the misuse or unauthorised access of your login details.

(e) We may reject any Email address or Password at our discretion.

(f) We reserve the right to verify all potential registrations in order to maintain the quality of Doorsteps and may contact you by telephone or email to verify that your registration information is accurate and correct before engaging with you or providing further access to the Doorsteps application or Website to you.

3. Functionality

(a) Services

You can use your Account to access a range of services through Doorsteps, including:

  1. (i) undertaking Searches for Listings;
  2. (ii) refine Search results by Suburb Details or Points of Interest;
  3. (iii) obtaining Market Insights for a particular Location in Australia;
  4. (iv) obtaining Estimated Values for a particular Property in Australia;
  5. (v) completing your Financial Profile;
  6. (vi) obtaining Financial Insights in relation to a particular Listing; and
  7. (vii) contacting an Agent.

(b) Listings

You acknowledge and agree that:

  1. (i) Listings available on Doorsteps are sourced from our Data Providers;
  2. (ii) the availability of the Properties the subject of the Listings may vary from time to time;
  3. (iii) the Properties listed on Doorsteps may not represent all Properties for sale at your selected Location; and
  4. (iv) the Listings Content made available is a reference tool to empower you to make your own decisions and seek further independent professional advice.

(c) Estimated Values and Market Insights

  1. (i) Any Estimated Values generated through Doorsteps are provided as a general guide only and are an estimate of a Property’s potential market price based on data sourced from our Data Providers. The sale price of the Property may differ from Estimated Values. You acknowledge and agree that Estimated Values:
  • (A) do not take into account all factors that may affect a Property’s value at any time (including external factors, such as changes to the economy or property market);
  • (B) are not bank valuations for credit assessment purposes;
  • (C) are not based on any inspection of the Property;
  • (D) do not take into account any changes to the Property, including to its condition; and
  • (E) does not comprise personal advice and does not take into account your personal needs and financial circumstances.
  1. (ii) Any Market Insights generated through Doorsteps are provided as a guide only and are based on information sourced from our Data Providers. You acknowledge and agree that Market Insights do not take into account all factors that may affect the property market in a specific Location. You represent to us that you understand the Market Insights suggested may vary substantially from any property price actually realised. You must carry out your own investigations and make your own assessments with respect to the value of any Property that you may wish to purchase, including obtaining reports such as building and pest inspection reports as may be necessary in order for you to make such assessments. We recommend that you seek professional advice before making any decision relating to any Property.
  2. (iii) To the extent permitted by law, we expressly exclude any liability for any loss or damage howsoever arising suffered in connection with your use of or reliance on the Market Insights, as well as any warranty or representation that the Market Insights or any service provided by us in connection with the Market Insights will produce results that are accurate, reliable, complete, sufficient, up to date, suitable for your requirements or fit for the purpose you intend to use it for.

(d) Financial Insights and Upfront Costs

  1. (i) Any Financial Insights generated through Doorsteps are provided as a guide only based on Financial Profile that you provide. You acknowledge and agree that:
  • (A) interest rates and repayment amounts may change at any time, and may vary depending on your loan terms;
  • (B) interest rates applicable may vary from bank to bank;
  • (C) fees and charges payable on loans (including set up fees, service fees and lenders mortgage insurance, which may apply) are not taken into consideration in the calculations for the Financial Insights; and
  • (D) Financial Insights do not comprise approval for a loan and any repayment amounts are estimates only.
  1. (ii) Upfront Costs are provided as a guide only based on:
  • (A) the general rate of stamp duty and other government fees applicable to the State or Territory where a particular Property is located;
  • (B) a notional value for conveyancer fees; and
  • (C) a notional value for property inspection fees.

You acknowledge and agree that these variables may change at any time and are dependent on external factors outside of our control. You should check with your solicitor, conveyancer or tax adviser with respect to any potential tax exemptions or concessions that may be relevant to you.

  1. (iii) To the extent permitted by law, we expressly exclude any liability for any loss or damage howsoever arising suffered in connection with your use of or reliance on Upfront Costs, as well as any warranty or representation that Upfront Costs or any service provided by us in connection with Upfront Costs will produce results that are accurate, reliable, complete, sufficient, up to date, suitable for your requirements or fit for the purpose you intend to use it for

(e) Checklists

Any Checklists generated through Doorsteps are provided as a guide only based on the usual steps purchasers may encounter in the course of purchasing Property in Australia. These steps may vary between States or Territories and checklists are not intended to replace any financial, accounting, legal or other professional advice.

(f) State and Territory Data

You acknowledge and agree that each of the warnings and notices set out in this clause 3(f) are deemed to be given each time you access Doorsteps, and that we may for any reason, remove or amend any State and Territory Data incorporated into Doorsteps at any time without any further notice to you.

i) APM Copyright and Disclaimer

Source: Australian Property Monitors (Customer service centre: 1 800 817 616). Copyright Australian Property Monitors Pty Limited.
The provision of web-based property data and information services to you by APM is governed by the APM Terms available at https://www.apm.com.au/terms-conditions/.

(g) Suburb Details

Suburb Details are provided as a general guide only based on publicly available information, data from government agencies and data provided by our Data Providers. They are not based on any inspection of the suburb. You must carry out your own enquiries as to the nature of the suburb and make your own assessment as to its suitability for you.

  1. (i) Suburb Detail variables relating to suburb characteristics:
  • (A) Beachy – coastal suburbs that contain a beach;
  • (B) City – suburbs within 3km of a capital city; and
  • (C) Leafy – suburbs located in a local government area with a tree coverage of 30% or more across the local government area.

Listings can currently only be refined by this variable for Listings located in NSW.

Tree coverage percentage is based on data sourced from the NSW Urban Vegetation Cover to Modified Mesh Block 2016, Department of Planning, Industry and Environment. © State Government of NSW and Department of Planning, Industry and Environment 2019.

  1. (ii) Suburb Detail variables relating to suburb community type:
  • (A) Families – suburbs where more than 55% of households are families with children;
  • (B) Students – suburbs where more than 20% of residents are 20-29 years old and more than 35% of households are families with no children;
  • (C) Professionals – suburbs where more than 40% of residents are 30-59 years old and more than 40% of households are families with no children; and
  • (D) Over 60s – suburbs where more than 30% of residents are 60+ years old.

The community type variables are provided as a guide only based on Australian Bureau of Statistics data (and may also be based on other data provided by our Data Providers). The current community composition of a suburb may differ from the variable selected. You should carry out your own enquiries as to the current suburb composition.

4. Availability, Suspension or Termination

(a) Availability

  1. (i) Although we will use commercially reasonable efforts to ensure Doorsteps is available 24 hours a day, 7 days per week, Doorsteps may become unavailable from time to time for any scheduled Updates or as a result of events beyond our reasonable control. In such an event, we will use commercially reasonable efforts to overcome such circumstances or mitigate their effects and resume full operation of Doorsteps as soon as reasonably practical.
  2. (ii) We do not represent or warrant that access to Doorsteps will be secure, error free, uninterrupted or timely or that the Doorsteps or its related server, are free of viruses, bugs or other harmful applications or interference. You are responsible for implementing sufficient procedures and virus checks to satisfy your own requirements.

(b) Updates to Doorsteps

We may make Updates to Doorsteps at any time. You acknowledge and agree that Doorsteps may be unavailable for the purpose of us rolling out such Updates. We will use commercially reasonable endeavours to ensure that any Updates will not materially adversely impact your use of Doorsteps.

(c) Limitation, Suspension or Termination

  1. (i) We may, without notice to you, limit, suspend or terminate your access and use of Doorsteps at any time for any reason, including due to a breach of these Terms or due to system failure, Updates or any other reason outside of our control.
  2. (ii) You acknowledge and agree that you may lose saved data (such as your saved Feed, Financial Profile, Properties, and Searches) or your personal settings on Doorsteps, should we limit, suspend or terminate your access to Doorsteps, at any time and that we are not responsible for any such loss.
  3. (iii) You may terminate your use of Doorsteps at any time by giving us written notice or by calling our call centre, or alternatively, you can uninstall Doorsteps from your Device at any time. If you would like us to remove any of your personal information received via Doorsteps, please contact us on privacy@doorsteps.com.au.

5. Using Doorsteps

(a) Information You Must Give Us

  1. (i) You have control over the information you give us, specifically in relation to your Financial Profile.
  2. (ii) You acknowledge and agree that the accuracy and reliability of any Financial Insights are wholly dependent on the quality of the information you provide in your Financial Profile, and you warrant that the information is true, accurate or complete and you will use your best endeavours to keep such information true, accurate or complete and up to date.
  3. (iii) We may (but are not obliged to) keep any records or backups of the information you give us, and we may provide access to you through Doorsteps. However, you must keep and maintain a separate back-up copy of the information you give us if you require access to them in a different format or for longer than our usual retention period.
  4. (iv) In most circumstances, it will be practical for you to provide relevant personal information to us. However, where it is lawful and practicable to do so, you may deal with us anonymously or by using a pseudonym.

(b) Devices

  1. (i) Not all Devices are capable of accessing and using Doorsteps. You are responsible for using, having or obtaining a compatible Device in connection with any access and use of Doorsteps. We are not responsible for:
  • (A) any inability of a Device to access Doorsteps; or
  • (B) any loss or damage to a Device from your access and use or attempted access and use of Doorsteps.
  1. (ii) You may install and register Doorsteps on any number of Devices. However, you may only access your Account on one (1) Device at a time.

(c) Charges Relating to a Device

You may incur charges from your Internet or mobile service provider for using Doorsteps. Any such charges are your sole responsibility and any matters regarding these charges should be raised with your Internet or mobile service provider directly. We exclude all liability and responsibility for any charges from your Internet or mobile service provider incurred in connection with your use of Doorsteps.

(d) Notifications

  1. (i) When you first log on to your Account, you will be prompted to select whether you agree to receive Notifications from Doorsteps on your Device. You may change your selection at any time by following the prompts on Doorsteps.
  2. (ii) In some circumstances, Notifications may not reach your Device due to the requirements or limitations of the communications network or system outages or due to factors beyond our control, such as your Internet connection.
  3. (iii) We may, without notice to you, temporarily suspend or terminate Notifications for any reason.

(e) Contacting an Agent

If you have agreed to receive Notifications, you may contact an Agent through Doorsteps by:

  1. (i) adding your mobile number and submitting a request for the Agent to contact you; or
  2. (ii) sending an email to the Agent through Doorsteps.

You authorise us to provide your contact details to the Agent for this purpose. You accept we operate as an independent third-party facilitator in respect of any transaction and communication between yourself and an Agent. We remain independent from any advice, Content, correspondence, information or representations given therein.

(f) Logon Using Biometric Information

Where your Device allows you to control access to it using biometric information such as fingerprints or facial data you store in your Device, Doorsteps may provide a means for you to use the stored biometric information as a preferred credential logon (e.g. fingerprint logon). You can only do this where you have logged on to Doorsteps using your Password. If you wish to logon using biometric information for Doorsteps, you should ensure that only your biometric information is stored on the Device. We do not collect any of your biometric information.

(g) Appropriate Use

  1. (i) You will not and will not attempt or permit any person to:
  • (A) record your Password on your Device or on any article normally carried with your Device and which is liable to loss or theft with your Device;
  • (B) permit any other person to use your Password. You acknowledge that you are responsible for all activity on your Account, using your Password and login, whether or not authorised by you; or
  • (C) disclose your Password or make your Password available to any other person (including a family member, a friend, or one of our staff);
  • (D) access and use Doorsteps in a manner which could interfere with Doorsteps or the access and use of Doorsteps by other users;
  • (E) engage in conduct or activities which attempt to manipulate or bypass any limitations on Doorsteps including anything that imposes an unreasonable or disproportionately large load on Doorsteps or any network or website connected to Doorsteps;
  • (F) do (or omit to do) anything that may jeopardise the security of Doorsteps or access to Doorsteps;
  • (G) resell, sub-license, resupply, provide a bureau service using, communicate or otherwise make available to a third party Doorsteps;
  • (H) post to Doorsteps or transmit or distribute any code, files or programs designed to interrupt limit or destroy the functionality of any computer software or hardware or any Trojan, worm or logic bomb;
  • (I) remove or tamper with any copyright, trademark or other proprietary notice of ours or any other entity on the Doorsteps;
  • (J) impersonate any person or entity;
  • (K) solicit money from any other person or entity outside the restrictions of a lawful transaction;
  • (L) harass any person or entity through the Services;commit or encourage a criminal offence; or
  • (M) copy, reproduce, translate, decompile, disassemble, reverse-engineer, attempt to derive the source code, modify, vary or otherwise deal with Doorsteps, any computer code underlying Doorsteps or any content, such as Financial Insights, Listings, or Market Insights on Doorsteps or any part thereof.
  1. (ii) You will:
  • (A) prevent anyone else seeing your Password being entered into any Device; and
  • (B) comply with all applicable laws in relation to your access to and use of Doorsteps.

6. Third Party Websites

Doorsteps may include links to Third Party Websites. These links are provided for your convenience only and you acknowledge and agree that those Third Party Websites do not form part of Doorsteps and are not under our control. You access those Third Party Websites at your own risk. We exclude all liability and responsibility for any loss or damage you may suffer as a result from accessing any Third Party Websites.

7. Location data

You may grant Doorsteps permission to access, collect, and use your Location Data to allow us to provide you with the location-based functions and features of Doorsteps and other location-based services we may offer from time to time. If you do not want us to access, collect or use your Location Data, please disable this feature on your Device.

8. Analytics and Cookies

You acknowledge and agree that we may use analytics on, or engage third party data analytics service providers for, Doorsteps which enable us to track your activity on Doorsteps, monitor usage patterns, further develop and improve Doorsteps, and to offer relevant services to you. If you do not want us to access, collect or use your information for this purpose, you may close your Account and all information you have inputted into Doorsteps will be deleted.Doorsteps uses cookies. Please read this Cookie Policy carefully before using Doorsteps.

9. Intellectual Property Rights

(a) Ownership

  1. (i) We own or are the licensee of all Intellectual Property Rights in Doorsteps, including any Updates.
  2. (ii) You retain your Intellectual Property Rights in information you provide to us through Doorsteps, including your Financial Profile.

(b) Your Licence to Doorsteps

You grant us a non-exclusive, royalty-free, transferable, worldwide licence to use, and allow our personnel and service providers (including our Data Providers) to use, your Intellectual Property Rights for the purposes of performing our obligations under these Terms, and to further develop Doorsteps. You warrant that our use of your Intellectual Property Rights will not infringe any third party’s rights (including Intellectual Property Rights).

10. Limitation of Liability and Indemnities

(a) Indemnity

You indemnify us against any loss or damage we may suffer due to any claim, demand or action of any kind brought against us arising directly or indirectly because you:

  1. (i) did not observe any of your obligations under these Terms; or
  2. (ii) acted wilfully, unlawfully, negligently or fraudulently in connection with these Terms.

(b) Exclusion of Liability

We will not have any liability to any party (including you) in relation to:

  1. (i) the accuracy, completeness or reliability of the Listings, Financial Insights, Market Insights, Suburb Details, Upfront Costs, or Checklists; or
  2. (ii) any act or omission, where such act or omission is specified required by a direction to us from a regulatory body purporting to exercise its functions or powers.

(c) Limitation of Liability

  1. (i) Certain rights and remedies may be available under the Competition and Consumer Act 2010 (Cth) or similar legislation of States or Territories, which may not be excluded, modified or restricted. To the extent permitted by law, our liability for breach of any condition, warranty or guarantee imposed by statute that cannot be excluded and your sole and exclusive remedy in relation to such breach will be limited to (at our election):
  • (A) in the case of goods:
  • (1) replacement or repair of the goods or supplying the equivalent goods again; or
  • (2) paying the cost of replacing or repairing the goods or of acquiring equivalent goods; and
  • (B) in the case of services:
  • (1) supplying the services again; or
  • (2) paying the cost of having the services supplied again.
  1. (ii) To the full extent permitted by law, we are not liable to you for any Consequential Loss arising under or in connection with these Terms.

(d) Survival

This clause 10 will survive the termination or expiry of these Terms.

11. General Matters

(a) Updates to Terms

  1. (i) These Terms can be changed by us at any time.
  2. (ii) We will give notice of any change to these Terms on Doorsteps in writing, either directly, by media advertisement or electronically, such as via Email or Notifications. For example, we may use your Email address to send you an electronic notice including the changes to these Terms, or send you an Email to tell you the changes are available for viewing on Doorsteps.
  3. (iii) When the nature of the changes to these Terms would require us to provide a summary of the changes to these Terms or an updated version of these Terms, we will do so.
  4. (iv) Your continued use of Doorsteps after these Terms have been changes or updated, will be taken to be acceptance of such changes or updates.

(b) Assignment

You will not assign your rights under these Terms. We may assign our rights under these Terms at any time without notice to you.

(c) Problems and Disputes

  1. (i) If you believe an error has been made, please contact us. We will correct any error that is found to be ours as soon as possible.
  2. (ii) If you are ever unhappy about something we have done – or perhaps not done – please give us the opportunity to put things right. Where possible, we will attempt to resolve your complaint on the spot. And if we need to take some additional time to get back to you, we will let you know. In the event we cannot resolve your concern at your first point of contact, we will refer the complaint to our dedicated Customer Experience team.
  3. (iii) Our Customer Experience Managers’ aim is to respond to your complaint as quickly as possible, however some complaints may take longer to resolve than others. We will keep you informed as to the progress of your complaint.
  4. You can contact us by:
  1. (iv) If you are unhappy with the outcome of your complaint, then please feel free to contact our Doorsteps Group Privacy Officer. The role of the Privacy Officer is to provide an objective and independent review of the outcome. The Doorsteps Group Privacy Officer can be contacted by email: privacy@doorsteps.com.au. Information to include in your correspondence:
  • (A) your customer number and complaint reference number;
  • (B) your preferred contact details; and
  • (C) a brief description of your complaint.
  1. (v) If you are not satisfied with our response or handling of your complaint, you may be able to lodge a complaint with the free, independent external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA). AFCA’s details are set out below.

Australian Financial Complaints Authority
Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001

  1. (vi) You can also contact the Australian Securities & Investments Commission (ASIC) to make a complaint and to obtain further information about your rights. They also have a freecall Infoline – 1300 300 630.

(d) Electronic Notices and Correspondence

You may receive notices, documents and communications electronically in relation to your Account instead of having paper documents mailed to you. We may send notices, documents and communications electronically by sending you an Email or an electronic notice on Doorsteps. It is your responsibility to check your Email regularly for these notifications and to access the documents promptly following our Email. You must also keep your nominated email address current and let us know if you can’t access your Email or Account for any reason. You can change your nominated Email address at any time.

(e) Privacy and Confidentiality

  1. (i) Our Privacy Policy explains our commitment to the protection of your personal information. You may obtain a copy of our Privacy Policy by:
  • (A) calling us on 13 24 34; or
  • (B) visiting our website at www.doorsteps.com.au
  1. (ii) In addition to our duties under legislation, we have a general duty of confidentiality towards you, except in the following circumstances:
  • (A) where disclosure is compelled by law;
  • (B) where there is a duty to the public to disclose;
  • (C) where our interests require disclosure; or
  • (D) where disclosure is made with your express or
  • (E) implied consent.

(f) Direct electronic marketing

It is our policy to only send marketing material by electronic communications to customers who give us permission. By agreeing to these Terms you give us this permission unless you have already told us that you withdraw your consent. If we send you an electronic communication other than a communication containing no more than factual information (for example, an email advising you that these Terms have changed), we will give you the option of not receiving further communications of this nature. This will allow you to opt out of receiving electronic communications containing marketing material at any time.

(g) Applicable law

These Terms are governed by the laws in force in the State of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State.

(h) Severability

If any provision or part of these Terms is for any reason declared invalid or unenforceable, the validity of the remaining portion is not to be affected and the remaining portion is to remain in full effect.

12. Meaning of Words

(a) Account means your account set up for use with Doorsteps, and which may contain your saved Feed, Financial Profile, Properties, and Searches.

(b) Agent means a licensed real estate agent associated with a Listing.

(c) Checklist means a checklist generated based on the Property to cover the key milestones in the purchasing process.

(d) Consequential Loss means any special, incidental, punitive, exemplary, indirect or consequential losses, as well as business interruption losses, loss of revenue, loss of anticipated savings, loss of profits, loss of goodwill, loss of reputation, loss of interest or business opportunity, costs of procurement or substitution of goods, technology or services, and loss of information or data (including the costs of recovering or reconstructing any lost or corrupted data).

(e) Data Provider means any of our third party data providers engaged to provide data and analytics for the purpose of providing you with Estimated Values, Financial Insights, Listings, and Market Listings, Suburb Details and Market Insights.

(f) Device means a computer on which you have accessed Doorsteps, or mobile device to which you have loaded Doorsteps and which you have registered to access Doorsteps.

(g) Email means electronic message.

(h) Estimated Value means the estimated value of a Property based on historical data from our Data Providers.

(i) Feed means a list of your previous Searches.

(j) Financial Insights means an analysis and report generated from your Financial Profile relating to a particular Property, including estimates relating to available funds after a deposit is paid, estimated loan amounts and loan to value ratio based on the deposit, and where your funds will be allocated (based on a breakdown between the estimated loan repayments, expenses, and leftover cash).

(k) Financial Profile means information that you provide to us through Doorsteps, including relating to your first home buyer status, owner/occupier or investor status, whether you are purchasing with a partner, whether you have dependants, your approximate total savings for a deposit, your approximate annual pre-tax income, and your approximate expenses.

(l) Intellectual Property Rights means any intellectual property rights subsisting anywhere in the world, whether or not now existing, including:

  1. (i) rights in relation to copyright (registered or unregistered), inventions (including patents, innovation patents and utility models), confidential information, technical information and know-how, registered and unregistered designs, registered and unregistered trade marks, and circuit layout rights, topography rights, and rights in databases;
  2. (ii) any similar rights resulting from intellectual activity in the industrial, commercial, scientific, literary or artistic fields which subsist or may at any time subsist;
  3. (iii) any application and the right to apply for registration for any of the above; and
  4. (iv) any right of action against any party in connection with any of the above.
    (m) Listing means a listing of a Property available for purchase sourced from our Data Providers, including a calculation of the Upfront Costs associated with the purchase of the Property.

(n) Location means a suburb or postcode in Australia.

(o) Location Data means the real-time geographic location of your Device, determined in accordance with your Device settings.

(p) Market Insights means an analysis and report generated for the Location based on historical data from our Data Providers, including in relation to median rental figures, market activity (thermometer), days on market (average number of days a Property is Listed before it sells), price trends (trend in average sale price for Property in the Location), vendor discounts (average percentage difference between a Property’s Listing price and eventual sale price);

(q) Notifications means any alerts, updates, or messages that Doorsteps initiates and sends to you via your Device.

(r) Password means the password you select for use in conjunction with your Account.

(s) Points of Interest means a specific location that you would like to see relative to the Property Listings provided.

(t) Property means any residential real estate property of any type, including houses, townhouses, units, apartments, and land.

(u) Property Search Details means the search variables that you can control to refine the Listings that are made available to you in a Search, including your selected Location, Property type, Suburb Details, Points of Interest, number of bedrooms, number of bathrooms, number of car spaces, and price range.

(v) Search means a search for Listings matching your selected Property Search Details.

(w) State and Territory Data means data in relation to the demographics and statistics for a Location, and records of land status and cadastral boundary definition, procured by our Data Providers from the relevant State and Territories.

(x) Doorsteps means the software application or any service we offer from time to time through a communication network to enable you to perform Searches for Listings, review Financial Insights and Market Insights, and review the Estimated Value of Properties, or other matters we specify.

(y) Suburb Details means the suburb characteristics (i.e. beachy, leafy or city) and/or community type (i.e. family, student, professional or over 60s) of a Location based on historical data sourced from our Data Providers, publicly available information and government agencies such as the Australian Bureau of Statistics and the NSW Department of Planning, Industry and Environment.

(z) Third Party Websites means any websites operated by third parties.

(za) Update means an update, maintenance, addition or removal of any features or functionality, redesign, improvements, new versions, or any modifications to Doorsteps.

(zb) Upfront Costs means the estimated stamp duty, government fees, conveyancer fees, and property inspection fees associated with the purchase of a Property.

Effective as at 1 April 2021